FAQs

Which delivery courier do you use?

Evri.

However, where an island address is supplied (Jersey, Guernsey etc.), Royal Mail may be used, depending on whether your specified postcode is covered by Evri or not.

Do you ship outside of the United Kingdom?

We only ship in the United Kingdom at present.

Can you help me with an order issue?

Please send a message via the contact page and a member of our team will be in touch.

 

Do you accept returns?

With our items being perishable, we are unable to accept returns.  

I have an allergen/dietary requirement. How can I be sure that the products I would like to purchase are allergen free/in line with my dietary needs?

Please contact us using the contact us page, stating all products you are interested in, before placing an order. We will respond as soon as we can, so please do wait for a response before placing an order.